Customs Look Book

SHIPPING

Free 2-3 Delivery in USA

Express Shipping (1-2) in USA ($35)

International 6-10 Business days ($35)

Custom orders take up to 2-5 weeks and can not be rushed!

You will get an email with your Tracking number when your order has been shipped.

We do not ship on weekends as post office(s) are closed in our area.

There are also some products that we hand make that can take longer to ship out.

Questions

Does it come with chain?

NO

Can Tif make my custom?

Yes, contact us at (704)678-4275 to go over custom prices and details.

Where are you guys located at?

Main office (Appointment based only for customs) - Charlotte, NC

How long is shipping?

Priority: 2-3 Days in US

Express: 1-2 Days in US

Priority: 6-10 Business days International

DISCLOSURE

All orders that are placed through Affirm are subject to a longer processing time as we the merchant have to wait for the Finance company to inform us on when to ship. Until Affirm gives us a confirmation/clear to ship your order we will hold the order until the payment is cleared and fully processed.

All custom orders are made to order and can not be returned, refunded or exchanged.

All the details about every custom are listed detailed in their description(s).

Certain items such as Phone cases, certain bracelets, select rings and tennis chains may take an extended time period as we have to make them to order to provide them at the low price we sell them for.

Any attempt to make a fake unauthorized chargeback transaction when we provide full details of every order and tracking and proof of delivery the customer will be prosecuted to the full extent of the law for credit card fraud. Your credit score will be reduced and any property/product purchased will be seized from the law as well as the payment.

Out of country customers will be prosecuted with customs officers and their country's law enforcement.

Avoid jail time and court by being a honest consumer.

Return Policy

1) THERE IS NO EXCHANGES, REFUNDS OR RETURNS YOU KNOW WHAT YOU'RE BUYING!

2) If you order a product that is special made to order you commit to buying it and can not be refunded or return the product if you change your mind when you receive it or when you place the order waiting for the product to get made or ship to you.

3) Once an order is placed it is Non Refundable, every order is processed and made to order.

4) Watches and Real Gold & Real diamond products may take up to 1-2 week for delivery in USA.

5) Custom pendants and rings take 2-5 weeks to be completed.

COPYRIGHT

Any usage of pictures without permission from us is subject to a lawsuit.

All photos are ours and are taken by us or hired professionals.

Any intent to use a photo for sale will be prosecuted to the full extent of the law for copyright infringement.

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